Privacy Policy, Terms & Conditions & Care Guide
Privacy Policy & Terms
Privacy Policy
At Noirélia, we value your privacy as much as we value the quality of our 6A Mulberry silk and 100% Supima cotton. Your personal information will only be used to process orders, improve our services, and, if you choose, share exclusive updates.
We never sell, trade, or share your data with third parties without your consent. All transactions are processed through secure, encrypted payment gateways for maximum protection.
Terms & Conditions
- Authenticity: All products are 100% genuine 6A Mulberry silk or 100% Supima cotton.
- Shipping: Orders ship within 1–2 business days. Delivery times vary by region.
- Returns: Unused products in original packaging may be returned within 30 days. Due to hygiene reasons, used pillowcases cannot be returned.
- Pricing & Taxes: All prices include applicable taxes unless stated otherwise.
- Liability: We are not responsible for delays caused by customs or couriers.
For questions, please contact us with our contact form.
Care Guide
- Hand wash or machine wash on delicate cycle (max 30°C) with silk/cotton-friendly detergent.
- Do not bleach or use harsh chemicals.
- Air dry flat or hang away from direct sunlight.
- Iron on low heat (silk/cotton setting) if needed.
- Store in a cool, dry place, away from sharp objects or rough fabrics.
Caring for your Noirélia pieces is caring for yourself — a little attention keeps the luxury alive.